Return and Refund Policy
Return and Refund Policy
(Updated date: 1 Jan 2025)
At Yantalk Sdn Bhd, we aim for 100% customer satisfaction. If you are not fully satisfied with your purchase, please review our return and refund policy below.
Eligibility for Returns:
Items must be returned within 3 days from the delivery date with valid reason.
To be returned items must be taken photo immediately with valid reasons e.g. broken item
Non-returnable items include good condition product.
Return Process:
Contact our customer service at +6014 932 4931 or email to [email protected]
Provide your order number and reason for return.
Ship the item to the address provided by our team. Customers are responsible for return shipping costs unless the item was defective or incorrect.
Refunds:
Approved refunds will be processed to your original payment method within 7 working days.
Shipping fees are non-refundable.